Problem solving is an opportunity for us to do our best by finding better ways to approach your unique project. We work as a team to build momentum, we tackle every challenge along the way, and we share a clear vision of our mutual success at the end of the road.
As a solutions provider, we have vast technical expertise across several market verticals. We follow a systematic approach to identify customer challenges, develop innovative solutions, and ensure that they are expertly planned and flawlessly implemented.
We live by a set of Core Values, which defines who we are. We pledge to listen, learn and be helpful to every customer need; to act honorably and always deliver as promised. Our teams are dedicated to technical excellence so that we can work intelligently to find the right solutions for our customer's needs.
As a service provider, Turtle & Hughes Integrated Supply (THIS) must adequately and accurately report our business results in order to retain our clients. We provide highly disciplined supply chain data management and reporting on a monthly basis for all sites, rolling up to a corporate view for enterprise clients. All of these results are available with line item detail on our online collaborative platform, THISone. THISone is a multifunctional web-based application that THIS uses in virtually every program we manage. Various service metrics are 24/7 posted, including spend, savings, inventory management, on-time delivery, order accuracy, customer service response, cycle counting accuracy, and more. THISone supports several workflows between our clients, our internal teams, and our supplier partners. Our cost savings suggestion and approval process workflow captures all types of total cost reductions, including both hard cost and productivity enhancing measures. Our repair equipment function workflow provides tracking of and cost savings capture from successful repairs. Additional workflows include standard operating procedure management, quality, HR, strategic procurement (Buyers Guide), and budget tracking.
DATA DRIVEN DECISION MAKING
THIS maintains a staff of analysts who provide groomed data that informs our client's MRO strategy once the program is underway. This same groomed data, with accurate categorization and well researched benchmark pricing, is used to report our site-by-site monthly cost savings and spend analytics. We stand alone in the industry for our high level of focus when it comes to data development services – in some ways, it the most tangible product we produce.
THIS staff engage in long-term campaigns to correct and improve our customer’s inventory records, ensuring the integrity and ready retrieval of accurate electronic records.
Data development services are provided from the ground up, where no supporting data existed before. We act as a supplemental resource to address large data gaps, a barrier to many enterprises that need to focus existing staff on more tactical needs.
A core competency is creating and managing any size SKU sets, with classification, conversions, taxonomy services, common numbering schema, cross referencing, and digital assets (images, MSDS sheets, catalog pages, etc.) - helping you to improve your current business processes and eliminating compliance issues.
REAL TIME VISIBILITY
Real time information about the requisitioning process can vary from location to location. So, Turtle & Hughes Integrated Supply (THIS) expanded its cloud-based solution, THISone, to include a requisitioning tool. Now, end users have a real time visibility allowing them to better manage their budgets on the front lines and before the transaction ever takes place.
By identifying and reducing obsolete parts, Turtle & Hughes Integrated Supply (THIS) undertook a "Lean Assessment" for one GMP medical device supplier, which resulted in a 29 percent reduction in obsolete parts that were stored at the plant -- saving them valuable resource dollars.
When standard Key Performance Indicators (KPIs) just aren’t good enough, the analytics team at Turtle & Hughes Integrated Supply (THIS) is challenged with developing better ways to track savings. For one customer who was looking to validate our decade-long procurement program, an analysis of long-term savings led to the creation of a new KPI, which transcends typical hard costs and productivity savings.