Problem solving is an opportunity for us to do our best by finding better ways to approach your unique project. We work as a team to build momentum, we tackle every challenge along the way, and we share a clear vision of our mutual success at the end of the road.
As a solutions provider, we have vast technical expertise across several market verticals. We follow a systematic approach to identify customer challenges, develop innovative solutions, and ensure that they are expertly planned and flawlessly implemented.
We live by a set of Core Values, which defines who we are. We pledge to listen, learn and be helpful to every customer need; to act honorably and always deliver as promised. Our teams are dedicated to technical excellence so that we can work intelligently to find the right solutions for our customer's needs.
Our MRO integrated supply services leverage a streamlined organizational structure that focuses resources and expertise on supporting dedicated on-site teams. At Turtle & Hughes Integrated Supply (THIS), a division of Turtle & Hughes, procurement, customer service and storeroom management functions are designed to be fully customer facing at the client site; backed by experienced and accessible support staff at our corporate headquarters (areas of expertise include AP/AR, HR, IT, Finance, Business Intelligence/Analytics, Engineering, Training, and Project Management). A key competence of THIS is our demonstrated flexibility in business processes. No one site, program or client is the same. As the saying goes, “When you’ve seen one integrated supply program, you’ve seen one.” We take time at the outset to assess the needs of each client on an individual basis and then provide a solution to meet the highest priority needs.
In today's business climate, companies are challenged with a complex array of initiatives, both corporate and at the individual plant level. For more than 25 years, our commitment to the success of our customers serves as the foundation for the services and solutions we provide.
Having the correct MRO materials in place, when you need them, is essential to effective work order management. THIS partners with clients by proactively monitoring replenishment needs and inventory levels to support proper inventory management planning.
Key Performance Indicators (KPIs) demonstrate a program’s value and are essential to continuous improvement. Several KPIs track our overall performance and provide robust reporting. Customized KPIs and reports meet individual customer requirements.
As a responsive indirect material procurement outsource, THIS approaches what is otherwise our client’s “tactical” spend as a strategic endeavor using processes that contribute to measurable savings without a decrease in service.
Our exclusive multifunctional web-based application, THISone, is used for spend categorization and visualization, transaction tracking, spend reporting, savings tracking and quality management, providing customers with full transparency.
Our clients benefit from risk management. An inability to supply products and innovation can have a very real impact on our client's operation and affect their bottom line. Our robust supply chain strategy is attentive to the needs of those we serve.
Real time information about the requisitioning process can vary from location to location. So, Turtle & Hughes Integrated Supply (THIS) expanded its cloud-based solution, THISone, to include a requisitioning tool. Now, end users have a real time visibility allowing them to better manage their budgets on the front lines and before the transaction ever takes place.
By identifying and reducing obsolete parts, Turtle & Hughes Integrated Supply (THIS) undertook a "Lean Assessment" for one GMP medical device supplier, which resulted in a 29 percent reduction in obsolete parts that were stored at the plant -- saving them valuable resource dollars.
When standard Key Performance Indicators (KPIs) just aren’t good enough, the analytics team at Turtle & Hughes Integrated Supply (THIS) is challenged with developing better ways to track savings. For one customer who was looking to validate our decade-long procurement program, an analysis of long-term savings led to the creation of a new KPI, which transcends typical hard costs and productivity savings.