Problem solving is an opportunity for us to do our best by finding better ways to approach your unique project. We work as a team to build momentum, we tackle every challenge along the way, and we share a clear vision of our mutual success at the end of the road.
As a solutions provider, we have vast technical expertise across several market verticals. We follow a systematic approach to identify customer challenges, develop innovative solutions, and ensure that they are expertly planned and flawlessly implemented.
We live by a set of Core Values, which defines who we are. We pledge to listen, learn and be helpful to every customer need; to act honorably and always deliver as promised. Our teams are dedicated to technical excellence so that we can work intelligently to find the right solutions for our customer's needs.
A California OEM of air moving equipment needed a custom motor for the U.S. and Canadian markets but faced challenges that made it difficult to find someone to produce the units. The motor had to be custom-made to fit a specific space. It had to meet performance criteria, which required most manufacturers to suggest a unit much larger and heavier than the application could handle. Construction had to be rugged but light enough to avoid damage while in transit to the end customer. Price had to be on-target and product had to be agency tested and approved in less than 2 months.
FINE MOTOR SKILLS
Turtle & Hughes Long Beach partnered with an international motor manufacturer with a U.S. office in Tustin, CA, that provided a local source for sales and engineering support. The motor is produced in Taiwan at a plant with a long-standing reputation for delivering reliable motors and transformers for companies worldwide. Samples were built and shipped in 4 weeks and the customer was testing motors a few days later.
The original motor was rated 3 horsepower, which met the customer’s request for ratings from 1 to 7.5 horsepower, or 5 ratings in total. Motors were rated for use with variable frequency drives and for 208, 230 and 460 volts. Designs for 575 volts were developed for the Canadian market, as well as “wash-down” motors that required special paint, a heat-treated stainless steel shaft, and other modifications to make the units “water-proof.”
The first production order of 330 motors was delivered in 7 weeks, proving that the right distributor can make a world of difference.