MRO Operations Planning & Purchasing Strategy Services|Turtle & Hughes

OPERATIONS

MRO OPERATIONS

Our MRO purchasing strategy services leverage a streamlined organizational structure that focuses resources and expertise on supporting dedicated on-site teams. Procurement, customer service and storeroom management functions are designed to be fully customer facing at the client site; backed by experienced and accessible support staff at our corporate headquarters (areas of expertise include AP/AR, HR, IT, Finance, Business Intelligence/Analytics, Engineering, Training, and Project Management). We believe a key competence that Turtle & Hughes Integrated Supply (THIS) has as a service provider is our demonstrated flexibility in business processes. No one site, program or client is the same. As the saying goes, “When you’ve seen one integrated supply program, you’ve seen one.” The key is to take time at the outset to assess the needs of each client on an individual basis and then provide a solution to meet the highest priority needs.


MEASURE SUCCESS

BUSINESS INTELLIGENCE REPORTING

As a service provider, Turtle & Hughes Integrated Supply must adequately and accurately report our business results. We provide our clients with highly disciplined reporting 24/7 with line item detail through our online collaborative platform, THISone. The platform features spend, savings, inventory, productivity, on-time delivery, and any number of other customizable KPIs. Data is formatted to charts, graphs and tables (downloadable as images and spreadsheets).

  • THISone supports several workflows between our clients, us, and our supplier partners including budgets, corrective actions, repairs and continuous improvement
  • Point and click detail is available throughout the platform, meaning that all results can be researched (or audited) in real time
  • Support, customization and maintenance of the platform is completely managed by THIS

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  • MRO MANAGED SERVICES

    SUCCESS STORY

    OLD MACHINE, NEW SAVINGS

    Our customer needed to replace a machine that was critical to the production of contact lenses. Turtle & Hughes Integrated Supply (THIS) was able to identify and supply an older machine that could be reconditioned, yet still meet the industry’s strict criteria, saving our customer the $53,000 that would have been necessary to replace the original machine.

  • INDUSTRIAL

    SUCCESS STORY

    SEAL OF APPROVAL

    An aerospace customer needed to improve the masking process that protects the surface finish of a product component. The standard process was a time-consuming manual function, resulting in inconsistencies. Working with 3M, Turtle & Hughes developed a template for a durable film that provided a consistent and durable protective surface, as well as reduced application time and cost, resulting in $39,500 in annual customer savings.

  • LIGHTING APPLICATIONS

    SUCCESS STORY

    SHEDDING LIGHT ON CANCER RESEARCH

    When a new 21-story research center was being constructed in New York City, Turtle & Hughes Lighting department put together one of its most complex packages ever. This included custom-designed lab bench lighting fixtures that work in conjunction with a daylight harvesting system and a shade control system. The system prevents light pollution at night, creating a controlled environment to conduct research so scientists could achieve a better understanding of the disease and how to manage it.