Problem solving is an opportunity for us to do our best by finding better ways to approach your unique project. We work as a team to build momentum, we tackle every challenge along the way, and we share a clear vision of our mutual success at the end of the road.
As a solutions provider, we have vast technical expertise across several market verticals. We follow a systematic approach to identify customer challenges, develop innovative solutions, and ensure that they are expertly planned and flawlessly implemented.
We live by a set of Core Values, which defines who we are. We pledge to listen, learn and be helpful to every customer need; to act honorably and always deliver as promised. Our teams are dedicated to technical excellence so that we can work intelligently to find the right solutions for our customer's needs.
With our industrial field service solutions, you can rely on us as a single point of contact for all of your electrical and other product service needs, whether it's routine maintenance or repairs on a piece of equipment that unexpectedly breaks down. As an electrical service products company, we have close relationships with major manufacturers and can service your equipment on schedule or on demand. By keeping our own inventory of parts and relationships with local response personal, we decrease response time for end users and public agencies, potentially shaving weeks off the time needed for some manufacturers to respond. It all adds up to decreased downtime and predictable costs.
With one of our maintenance agreements in place, any part that fails at your facility gets replaced at no additional charge. See decreased downtime with our regularly scheduled, factory recommended servicing designed to prevent breakdowns.
With coordination as one of our core strengths, we seamlessly integrate equipment manufacturers and technical personnel to get contractors in and out of the job site efficiently. Pre-start-up checklists and onsite help for commissioning agents ensure that final sign-offs stay on schedule.
When equipment goes down unexpectedly, you can rely on our troubleshooting service to get you back up and running. We're on call seven days a week and can offer quick service with a high level of expertise.
The automation equipment you purchase is only as good as the ability of its operators to use it. That's why we offer our own training services to get you and your production staff up-to-speed, at our site, yours, or both.
When disaster strikes, whether it's an unexpected equipment failure or damage from a major storm, time is money. We'll help you get back in business as fast as possible, providing expert guidance and replacement parts.
In our 95 years in business, we have had the ability to service and gain expertise from diverse customers in the industrial, commercial, utility and contractor markets from locations across the United States and abroad. With a staff of 900 professionals, we have the resources and brain trust to service any size customer with any size project.
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POWERING THE FUTURE
Hudson Yards is the largest development in New York City in almost 100 years; a self-contained neighborhood with residential, office and commercial buildings, shops, restaurants, a creative hub, parks, playgrounds and a school. Two cogeneration plants — with switchgear from Turtle & Hughes — form a smart microgrid, which is designed to keep the complex running, even in the event a power outage.
One of the world’s largest financial institutions opened a new Mission Critical/Data Center in the New Jersey and needed a package that combined the strengths of three manufacturers to meet rigorous requirements. Turtle & Hughes’ customized solution provides an impressive 20MVA of power and supports our customer’s need for high-speed connectivity, reliability and security.
The tragic attacks of September 11, 2001 rocked our nation to its core, resulting in an unprecedented level of heartbreak and destruction. Turtle & Hughes had the honor of playing a key role in the rebuilding, providing expertise in power distribution management to Towers One and Four and the World Trade Center Chiller Plant, as well as power distribution and ventilation smoke exhaust systems to the Transportation Hub, and lighting in 14 floors of offices in Tower Four.