Rebuild or Replace Obsolete Port Equipment With Confidence



As any port manager knows, one damaged piece of equipment can trigger a costly slowdown, even a shutdown, if not quickly repaired or replaced.


That sudden equipment malfunction can hobble a crane or house truck, prompting terminal management, maintenance staff, IT departments or procurement managers to race for a solution. More often than not, the faulty part is obsolete.


In these urgent situations, an experienced, hands-on partner dedicated to servicing ports and terminals can prove invaluable in guiding you to the best solution.


Whether you’re replacing a drive, a motor, a cable chain, an operator chair, brakes, ship-to-shore power, sensors, an anti-collision system or almost any other crane part, the right expert can help you evaluate your options, coordinate all services to solve the problem, and keep your operations going in the meantime.


At Turtle & Hughes, we repair, rebuild or replace virtually any port equipment. We also help secure parts, including electronics, for all types of port cranes, as well as house trucks and other machinery. Here are some of the things we’ve learned in the decades we’ve gained port services and industrial distribution experience.

Where to Start

First, it’s important to ascertain the status of the broken part. Of course, the easiest fix is if the equipment remains in production and is available on the market. You can buy a new replacement unit or have the broken piece repaired or rebuilt.


If a part is out of production, spares may be available in inventory, or a rebuild may be possible. In some cases, however, a part is obsolete, with no extras and no way to rebuild. In that instance, we suggest looking for a new part that can fit into the existing crane or truck.


Depending on the equipment and circumstances, getting it replaced — however that’s achieved — can take anywhere from a matter of days to a few weeks or longer. It depends on the options chosen as well as the product and manufacturer.


To make the process as quick and smooth as possible, we recommend taking photos of the broken part. Pictures are worth a thousand words. Multiple pictures are even better.


If it’s visible, record any information from the product nameplate, including model and serial number, to make it easier to look up the specs. If you know the manufacturer, that’s even better. And while they’re not necessary, drawings of the part from the crane spec book can be helpful.

Next Steps

From there, the solution depends on your situation and needs. At Turtle & Hughes, we review all available options and details with the customer. We reach out to vendor companies to obtain pricing, cut sheets and other data, so we can offer quotes that explain all the choices.


If a vital part is particularly expensive, you may wonder whether it’s worth replacing it or if it’s time for a new crane. In almost every case, including those involving obsolete equipment, there’s a cost-effective answer that doesn’t require spending millions of dollars on a new crane.

Looking Ahead

If your port equipment in running well now without need for replacement parts, that’s great news. Eventually, though, parts do wear out and break. Terminal customers with equipment failures call us frequently, so we’re adept at resolving these sorts of problems quickly. If it’s going to take some time to secure a part, our specialists can find at least a short-term fix to get you up and running until your new or rebuilt part is ready.


Turtle & Hughes has large warehouses in close proximity to many ports, with delivery drivers who make multiple trips daily. Unlike many firms in this industry, we pick up your equipment for evaluation or repair — and drop off parts at your door so you don’t have to deploy time and resources to move or ship it yourself.


To avoid costly delays, we recommend keeping track of your equipment to see if it has become obsolete. If it has, sooner or later you’ll need to find an up-to-date replacement, so it’s good to plan for that eventuality.


Turtle & Hughes will be here to help.

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